Market ready

Deployed In

India, Kenya



Primary Care Model

Tackling the primary healthcare challenge in countries around South Asia and Africa.


There is ample evidence that primary care is capable of managing 90% of healthcare demands. ITT's initial objective was to identify and curate the most compelling breakthrough technologies needed to support a last mile primary care delivery model. However, through our journey, we discovered the need for not just the right technology, but also the right delivery model. A strong people-centered delivery model that uses technology effectively to deliver care and improve outcomes dramatically.



Clinic_Banner (1)


Our solution: nurse-led technology-enabled primary care


The Universal Clinic (UC) is a two-part system:


(i) an integrated suite of the key technologies required for primary care in low-resource settings (point-of-care diagnostics, a digital platform for patient and clinic management, a core set of therapeutic devices such as infant warmers, and utilities such as a solar-powered vaccine fridge); and


(ii) a healthcare delivery model which includes robust clinical protocols to address the primary care conditions relevant to the target community, training modules, a customer-service interface to track patient satisfaction and engagement and a data platform for tracking patient health outcomes.


Where applicable, the clinics are deployed around a "hub", an existing advance healthcare facility that will manage complicated cases, provide technical and management support including ambulatory services, nurse training, etc.


The results


We have opened five clinics in India with a catchment population of 25,000 and report that:

- 1000+ patient consultations in year one of operations

- 89% of patients are "highly satisfied" with their experience

- 40-60% improvement in clinical skills test scores

Related Readings


Why I do What I am Doing

Insights | Blog – How Dr. Napa’s experience in southern India led him to dedicate a life to battling global health issues.

Application of Low-Energy Battery Driven Technologies in 500 Watt Clinics

Insights | Blog – Ruth Njuguna examines how low-energy battery driven technologies are game-changers in rural areas.
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